Born in San Francisco in 2030.  Born the year before the Leonid Meteor landed in the Arizona Desert, Hein has known about death and dying from a young age.  At the age of 17, he enrolled in the Houston Military Academy within the newly constructed experimental Barrier City in Houston showing great intelligence and skill at an early age.  At HMA, Hein refined his leadership skills, gaining training in advanced artillery and strategic tactics as well as military science.  It is here where he met his wife, a social worker who also shared his dedication to find a solution to the Phantom problem.  Upon graduation from HMA, General Hein settled in San Francisco Barrier City with his wife and soon they had a young daughter.   He lost both his daughter and wife when the San Francicsco barrier failed.  The failure of the barrier only surged Hein's quest to find a solution to the Phantoms.  After the 4th World-Wide Phantom Cleansing mission of 2063, he was promoted to the position of General.  A guiding force behind the development and construction of the Zeus Cannon, General Hein is determined to use this to eliminate the Phantom's nest completely.  Intent to avenge his family's death and to release himself and the rest of the world from barrier city 'cages' that they live in, General Hein is determined to use the cannon. Yet until now the Emergency council has been reluctant to accept his plan. Determined to prove Dr. Sid's wave-theory wrong, General Hein seeks out a weakness - a weakness that he finds in Aki Ross.